Privacy
Catacloud takes privacy seriously. This privacy policy explains what personal data we process when you use our website, why we do it, how long we store it, and what rights you have. The policy applies to the processing of personal data through catacloud.no. Processing of personal data in the accounting system itself, which we do on behalf of our customers, is governed by a separate data processing agreement.
Who is the controller responsible for the processing
Catacloud AS is the controller for the processing of personal data processed through this website.
Reg. No: 919875038
Address: Rolfsbuktveien 2, 1364 Fornebu
Email: hello@catacloud.no
What personal information do we collect
We process three types of information:
Information about website usage
Once you have accepted statistical cookies, we collect data on how the website is used — for example, which pages you visit, approximate geographical location, browser type, and referral source. This is done through Google Analytics and is stored in an anonymous or pseudonymised form.
Information you provide yourself
When you fill out a form, send an inquiry, or book a call, we process the information you provide yourself - usually your name, email address, phone number, company, and the content of your message.
Customer Information
For you as a customer, we process information that is necessary to provide the accounting service itself. When we process such information on behalf of the customer, we act as a data processor, and the processing is governed by our data processing agreement — not by this privacy policy. The data processing agreement describes, among other things, which subprocessors we use for the service.
Why we process the information
How long do we store the information
Inquiries via the form: up to 2 years after the last contact with you.
Google Analytics: up to 14 months.
Cookies: in accordance with the Cookiebot statement further down the page.
When the information is no longer necessary for the purpose for which it was collected, we delete it or anonymize it.
With whom do we share information (data processors)
Your rights
You have the right to:
request access to the information we process about you
request that incorrect information be corrected
request that information be deleted
request that processing is restricted
receive your information in a machine-readable format (data portability)
object to the processing of the information
withdraw any consent you have given
To exercise your rights, please contact us at support@catacloud.no. We will reply as quickly as we can, and no later than within one month.
Right of appeal
If you believe that we are processing your personal data in violation of the regulations, you can lodge a complaint with the Data Protection Authority. We would appreciate it if you contact us first, so that we have the opportunity to resolve the matter.
Changes to the privacy policy
We may update this statement as how we process personal data changes, or in the event of changes to regulations. The date at the top shows when it was last updated.